📩 Contact Page – We’re here to help

Do you have a question, a specific need, or an inquiry about your order?
Our team is here for you and will get back to you as quickly as possible.

📞 How to contact us?

📧 Email: store@ingencylive.com
We usually reply within 24 to 48 business hours.

📬 Contact form
Just fill out the form below:
• Your name
• Your email
• Order number (if applicable)
• Your message

We’ll get back to you as soon as possible.

🛍️ After-sales & order service

• Order tracking
• Change or cancel your order (if production hasn’t started)
• Help with customization
• Delivery issues
• Received a damaged or incorrect product

We always find a solution tailored to your needs.

🎨 Personalized Products

If you have any questions about customization (file format, design, dimensions, help with creation), our creative team can guide you before you buy.

🌍 Customer support hours

We respond from Monday to Friday, excluding holidays.

💬 A team that listens

Your satisfaction is our priority.
Feel free to contact us with any questions: we’re here to support you before, during, and after your order.